Terms & Conditions

Cancellation Policy

Cancellations will be charged the per person fees listed below. Because of deposits and expenses incurred, we cannot make exceptions:

  • 91 days or more from tour start date, full refund or complimentary transfer to another available tour date. (Applies to Christmas Market Cruise ONLY)
  • 61 days or more from tour start date, full refund or complimentary transfer to another available tour date.(Does Not apply to Christmas Market Cruise)
  • 60-46 days prior to tour start date: Fee is $500 per person. (All Tours)
  • 45-15 days prior to tour start date: Fee is 50% of tour price, per person. (All Tours)
  • 14 days or less prior to tour start date: Fee is 100% of tour price, per person. (All Tours)

To Cancel a tour, please call our office Monday-Friday 8:00-4:00MST at (605) 791-1075

Time of cancellation will be when notice is received and confirmed by PST. All refunds will be issued within 30 days. 

PST reserves the right to cancel a tour departure date due to unforeseen circumstances and if it does so, you will be notified no less than 30 days prior to the tour start date.  PST only liability is to refund the purchase price of the tour. 


Changes to Itineraries

Our itineraries are carefully planned to show you as much as possible at a comfortable, pace. Your expert Tour Director has been instructed to follow these departure times and route exactly and therefore your punctuality is a necessity for all departures. Occasionally, events may require a change in the sequence of your itinerary. Your Tour Director will, of course, advise you as soon as possible if such changes are necessary. All itineraries are subject to change. 


 

Terms of Travel

Miscellaneous:
All itineraries are subject to revision, including the substitution of hotels, activities, features, and routing. If a service is changed or not provided or the substitute service is not comparable, PST only liability shall be to refund its cost differential between the original service and the substituted service or its cost for the omitted service. PST is not responsible for the integrity, value, condition, shipment or safe delivery of any purchases made during the tour. PST reserves the right to decline to accept or retain any person as a member of a tour at any time if, in its opinion, any such person represents a danger to him or herself or others or detracts from the enjoyment of the tour. PST reserves the right to cancel any tour at any time and if it does so, its only liability is to refund the purchase price of the tour. In case of computer or human billing error, PST reserves the right to re-invoice with the correct billing.

Responsibility/Liability:
Prairie Spirit Tours its employees, shareholders, officers and directors (collectively,) are not responsible for any negligent, willful act or failure to act of any such person or entity, nor for any act or inaction of any other third party not under its direct control. Without limitation, PST is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, emotional or mental distress or trauma, inconvenience or irregularity of any kind by any act or omission beyond its control, including, without limitation, any willful or negligent act or failure to act or breach of contract of any third party such as a travel agent or agency, airline, motor coach operator, train, boat or other provider of transportation, hotel or other lodging institution, local ground handler and/or restaurant or entertainment venue who or which is to or does supply any goods or services for this trip. Similarly, PST is not responsible for any loss, injury, death, or inconvenience due to delay, changes in schedule, overbooking of accommodation, default of any third party, attacks, bites or diseases by or from animals, pests or insects, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, disease, epidemics or the threat thereof, acts of God or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, criminal activity, defective or dangerous conditions in streets, walkways, paths, piers, or other places or facilities or any other cause beyond its control. In addition, PST is not liable for any negligent act or failure to act committed by it and the participant assumes all such risk. Medical services or facilities may not be readily available, the evacuation to same may be time-consuming and difficult and/or the competence and quality of same may not be up to the standards of services in participant's home. Payment to PST constitutes acceptance of the terms and conditions set out herein.